PIRATE3DP LIMITED WARRANTY FOR BUCCANEER PRINTERS

Products

This limited warranty applies to Pirate3DP's Buccaneer printers ("Product") but does not cover consumable parts which include filament, extruders, PCBA and print platforms.

Warranty Period

This warranty covers all shipping damage or material defects of the Product except that of the Extruder and PCBA for one (1) year from the date of purchase or after the date of the first delivery of the product. ("Warranty Period")

The Extruder and PCBA will be covered under this limited warranty for ninety (90) days from the date of the first delivery of the product.

Using filament not purchased from Pirate3D immediately voids all warranty.

Warranty Registration

This Warranty shall be valid only upon registration at Pirate3D.com subject to the terms and conditions of this limited warranty. All products must be registered within fourteen (14) days of purchase and registration is only deemed to be completed upon receipt of email confirmation from Pirate3DP.

Claim Procedure

Outside of Singapore, customers are requested to contact their territorial distributor or retailer who is able to offer support in the local time zone and language. Please refer to the worldwide distributor listings to locate your local distributor.

In the event that our local distributors or retailers are unable to rectify the damage or material defects, customers are to contact Pirate3DP Customer Support Team at Pirate3D.com to remedy any issues experienced with Product. For hardware failure, Pirate3DP may elect to repair or replace defective part(s) at its sole discretion. Replacement part(s) will be supplied on an exchange basis and the return of the defective part(s) must be approved through the Return Merchandise Authorization ("RMA") process before it is deemed qualified for the service.

Pirate3DP shall bear the cost of repair or replacement but not the shipping costs associated with the issuance of replacement part(s). Shipping charges associated with the return of the replacement part(s) are the sole responsibility of the customer. The replacement part(s) do not carry a warranty in themselves, but will be replaced as long as the Product itself is within the warranty period, subject to the terms and conditions of this limited warranty.

Unauthorized Returns

Products or part(s) returned without RMA approval will not be eligible for repair, replacement, or refund unless approved by Pirate3DP Customer Support Team. Unauthorized items will take longer to be resolved and may incur additional charges for parts, labour and shipping.

Exclusions

This Limited Warranty does not cover any issues not addressed through Pirate3DP, its distributors or retailers or are identified outside of the Warranty Period. This warranty shall be deemed void if the alleged Product failure was caused in whole or in part by:

i) normal wear and tear, unauthorized modifications, tampering, alterations, or repairs;

ii) unapproved third-party filaments or other products

iii) deviating from Pirate3DP's recommended maintenance procedures or failure to comply with Product instructions;

iv) accidental damage, abuse, misuse, or neglect;

v) exposure of the printer to moisture, flooding, fire, or improper electrical current;

 

Limitations

This Pirate3DP limited warranty is your sole and exclusive remedy against Pirate3DP where permitted by law. Except for this limited warranty, Pirate3DP makes no other warranties, whether express or implied by law, course of dealing, course of performance, trade usage, or otherwise, with regard to the performance of its Product.  Without limitation of the foregoing, Pirate3DP disclaims all implied warranties, including warranty of merchantability, warranty of fitness for a particular purpose, and warranty against hidden or latent defects, to the extent permitted by law.  Insofar as such warranties cannot be disclaimed, Pirate3DP limits their duration and remedies to the duration of the Pirate3DP limited warranty, and the repair and replacement services provided therein.  

In no event will Pirate3DP be liable for any indirect, incidental, collateral, exemplary, punitive, special or consequential damages, including loss of use or loss of profits, arising out of the use, inability to use, or the results of use of the Product, whether based on warranty, contract, tort, or any other legal theory, whether or not Pirate3DP has been advised of the possibility of such claims or damages.

These terms do not and shall not affect your statutory rights as a consumer in accordance with the applicable local laws.